人际技巧
People skills
Robert Bolton · 初版 1979 年
4人推荐
4位读者提及
6次提及
借助这本涵盖沟通、倾听技巧、肢体语言和冲突解决的永恒指南，即刻改善你的人际与职场关系。一堵无声的怨恨之墙将你与所爱之人隔开……你倾听一场双方似乎都听不进对方话语的争辩……当别人对你说话时，你却心不在焉……People Skills是一本沟通技巧手册，能帮你消除这些以及其他沟通问题。作者Robert Bolton描述了十二种最常见的沟通障碍，阐明了这些“路障”如何……
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我经常在工作和生活中运用非暴力沟通（NVC）。它基本上是一种强迫你去倾听、并不带评判去表达的方法。但 Robert Bolton 的《People Skills》提供了一种更科学、更细腻的方法，我用它收获了更大的成效。关键在于要把这些方法内化于心，让你不再觉得自己是在刻意使用某种套路。到最后，你只需要…
I use non-violent-communication (NVC) constantly, at work and at home. It basically is a method that forces you to listen and to speak without judgment. But “People Skills” by Robert Bolton is a much more scientific and nuanced approach that I’ve found greater success with. They key is to so ingrain these methods that you are no longer using a method. In the end, you simply…
…管理素养。人际交往能力很大程度上是一项可以后天学习并练习的技能。这可能会成为你职业发展的巨大契机。建议在这个领域多读读书，Robert Bolton 的《People Skills》是个不错的起点 > http://www.goodreads.com/book/show/65327.People_Skills 说到底，换家新公司很容易，但难搞的同事这道坎你永远躲不掉。
…managerial quality. Interpersonal savvy is very much a learned & practiced skill. This could prove a huge opportunity for your professional growth. Suggest reading up in this area, Robert Bolton's book on People Skills is a good place to start > http://www.goodreads.com/book/show/65327.People_Skills Ultimately, moving on to a new company is easy. But dealing with difficult peers never fully goes away.
作为一个多年来深受信念和自尊问题困扰的内向者，他的话我完全感同身受。几年前我读了 Robert Bolton 写的《People Skills》[1]。它帮我反思了自己面对他人时的反应，以及为什么常常会选择封闭自己、开启防御模式。或者精神上因为忙于处理情绪而彻底卡壳，以至于直接不说话了。…
As an introvert who suffered for years with self-esteem issues I can totally relate with his words. Couple years ago I picked up the book People Skills[1] by Robort Bolton. It helped me look at how I reacted to people and often times shut down and got defensive. Or i would be so locked-up mentally trying to process my emotions I would just stop talking.…
关于这个话题，我可以推荐一本书，那就是 Robert Bolton 的《People Skills》。他在书中列出了 12 种沟通障碍，分为 3 大类：评判类（Judging）：- 批评（Criticizing）- 贴标签（Name-calling）- 下诊断（Diagnosing）- 评价式表扬（Praising Evaluatively）强加解决方案类（Sending Solutions）：- 命令（Ordering）- 威胁（Threatening）-…
One book i can recommend on the topic is People Skills by Robert Bolton. He lists 12 Barriers to communication in it, divided in 3 categories: Judging: - Criticizing - Name-calling - Diagnosing - Praising Evaluatively Sending Solutions: - Ordering - Threatening -…
在我看来，Robert Bolton 的《People Skills》[0] 这本书是提升这方面能力的绝佳资源。心里默默记下一笔，一定要读完它并把那些理念吃透。第一个让我大开眼界的理念就是沟通中的 12 个路障（roadblocks to communication），…
The book People Skills by Robert Bolton [0] is great resource for getting better at this IMHO. Big mental note to finish it and really learn those concepts. First eye opening concept were the 12 roadblocks to communication,…
Robert Bolton 在《People Skills》（1979）中专门用了三个章节来阐述这项技巧，强烈推荐。
Robert Bolton dedicates three chapters to this technique in People Skills (1979), highly recommended.