只需倾听
Just listen
Mark Goulston · 初版 2009 年
2人推荐
2位读者提及
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由《Never Eat Alone》与《Who's Got Your Back?》的作者 Keith Ferrazzi 作序。说服任何人做任何事，其成败攸关的第一步就是让他们耐心听你把话说完。无论对方是疲于奔命的同事、压力重重的客户，还是缺乏安全感的伴侣，如果你无法打破情绪壁垒，情况就会变得更糟。作者 Mark Goulston 凭借其作为精神科医生、商业顾问和教练的丰富经验，辅以最新科学研究，分享了读者可用于真正打动他人的简单而有效的方法——无论对方是同事
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这本书 https://www.amazon.com/Just-Listen-Discover-Getting-Absolute... 可能会对你有帮助。它是由一位负责培训 FBI 人质谈判专家的精神科医生写的。面对棘手环境下的艰难对话，这几乎是你所能找到的最有针对性的指导了。
The book https://www.amazon.com/Just-Listen-Discover-Getting-Absolute... may help you. It is written by a psychiatrist who trains FBI hostage negotiators. Which is about as targeted as you can for hard conversations under difficult circumstances.
读 Mark Goulston 的《Just Listen》（只要倾听）很有收获。但真正关键的，还是培养倾听的习惯。我觉得难点之一在于，我们太习惯于一直在工作、奔波、学习、建造了。我们不断衡量、不断改进……
Reading "Just Listen" by Mark Goulston was helpful. But really, developing a habit of listening. I think one of the things that's hard is that we are so used to always working, going, learning, building. We measure and improve.…