Highly recommended reading about designing human-focused online systems to replace hard-copy workflows: Recoding America, by Jennifer Pahlka. [0] [0] https://www.amazon.com/Recoding-America-Government-Failing-D... — it was recommended on another HN thread.
If you're seriously interested in this topic, it's worth taking a look at Jen Pahlka's book Recoding America. https://www.worldcat.org/title/Recoding-America-:-why-govern... Ms. Pahlka crawls through some large-system horror stories, and some success stories. The horror stories share something in common: design…
想看一些美国的故事，比如加州补充营养援助计划（SNAP）申请流程数字化的挑战，可以去读读珍妮弗·帕尔卡那本精彩的《重码美国》，她是前美国副首席技术官（deputy CTO），现在是非营利组织 Code For America 的创始人。[0]（令人印象深刻的一段：一位公务员描述了一个复杂的政府……
For some U.S. tales, e.g., the challenges of digitizing California's Supplemental Nutrition Assistance Program (SNAP) sign-up process, see the excellent Recoding America by Jennifer Pahlka, former deputy CTO of the United States and now the founder of the non-profit organization Code For America. [0] (Memorable passage: A civil servant described a complex government…
在这里给本帖的各位安利一下 Code For America 创始人珍妮弗·帕尔卡写的《重码美国》。写得极其出色的一本书，深入探讨了为什么政府里的软件会搞得这么一团稀烂……原因可远远不止“软件工程师不行”这么简单……
A plug for everyone in this thread to read `Recoding America` by Jennifer Pahlka, founder of Code For America. Extremely good book which goes into detail about why software is such a crapshow in government... there are many more reasons than "bad software engineers",…
…those institutions assume that no citizen is an honest mechanic and they all need to constantly prove to Vogons that they aren’t dishonest. A great dive into the last park was done by Jen Pahlka in _Recoding America_.
任何对这篇论文感兴趣（无论持批判还是赞同态度）的人都应该读读帕尔卡的《重码美国》。虽然它写于 AI 爆发之前，但极其透彻地剖析了体制在面对技术和效率时的行为模式，这些洞察既源自也反哺了帕尔卡在合众国……
Everyone interested (critically or not) in this paper should also read “Recoding America” by Pahlka. While written before the AI boom, it gives an extremely thorough treatment to institutional behaviors re: technology and effectiveness, informed by and informing Pahlka’s work with the United…
强烈推荐一本关于如何设计以人为本的线上系统以替代纸质工作流的书：珍妮弗·帕尔卡（Jennifer Pahlka）写的《重码美国》（Recoding America）。[0] [0] https://www.amazon.com/Recoding-America-Government-Failing-D... —— 之前在另一个 HN 帖子里被推荐过。
Highly recommended reading about designing human-focused online systems to replace hard-copy workflows: Recoding America, by Jennifer Pahlka. [0] [0] https://www.amazon.com/Recoding-America-Government-Failing-D... — it was recommended on another HN thread.
如果你对这个话题真的很感兴趣，很值得读读詹·帕尔卡的《重码美国》。https://www.worldcat.org/title/Recoding-America-:-why-govern... 帕尔卡女士深入剖析了几个大型系统的灾难现场，也讲了一些成功案例。那些翻车惨案都有一个共同点：设计……
If you're seriously interested in this topic, it's worth taking a look at Jen Pahlka's book Recoding America. https://www.worldcat.org/title/Recoding-America-:-why-govern... Ms. Pahlka crawls through some large-system horror stories, and some success stories. The horror stories share something in common: design…
想看一些美国的故事，比如加州补充营养援助计划（SNAP）申请流程数字化的挑战，可以去读读珍妮弗·帕尔卡那本精彩的《重码美国》，她是前美国副首席技术官（deputy CTO），现在是非营利组织 Code For America 的创始人。[0]（令人印象深刻的一段：一位公务员描述了一个复杂的政府……
For some U.S. tales, e.g., the challenges of digitizing California's Supplemental Nutrition Assistance Program (SNAP) sign-up process, see the excellent Recoding America by Jennifer Pahlka, former deputy CTO of the United States and now the founder of the non-profit organization Code For America. [0] (Memorable passage: A civil servant described a complex government…
在这里给本帖的各位安利一下 Code For America 创始人珍妮弗·帕尔卡写的《重码美国》。写得极其出色的一本书，深入探讨了为什么政府里的软件会搞得这么一团稀烂……原因可远远不止“软件工程师不行”这么简单……
A plug for everyone in this thread to read `Recoding America` by Jennifer Pahlka, founder of Code For America. Extremely good book which goes into detail about why software is such a crapshow in government... there are many more reasons than "bad software engineers",…
……那些机构默认没有哪个平民是守规矩的实在人，所有人必须不断向那些沃贡人（Vogons）证明自己不是在弄虚作假。詹·帕尔卡在《重码美国》里对后一部分做了非常深入的剖析。
…those institutions assume that no citizen is an honest mechanic and they all need to constantly prove to Vogons that they aren’t dishonest. A great dive into the last park was done by Jen Pahlka in _Recoding America_.
任何对这篇论文感兴趣（无论持批判还是赞同态度）的人都应该读读帕尔卡的《重码美国》。虽然它写于 AI 爆发之前，但极其透彻地剖析了体制在面对技术和效率时的行为模式，这些洞察既源自也反哺了帕尔卡在合众国……
Everyone interested (critically or not) in this paper should also read “Recoding America” by Pahlka. While written before the AI boom, it gives an extremely thorough treatment to institutional behaviors re: technology and effectiveness, informed by and informing Pahlka’s work with the United…