关键对话
Crucial Conversations
Kerry Patterson、Joseph Grenny、Ron McMillan、Al Switzler · 初版 2002 年
90人推荐
101位读者提及
148次提及
为什么值得读
- 传授对抗场景下保持冷静与发声的方法
- 对工程管理与团队沟通极具实用价值
- 同样适用于婚姻与育儿等个人亲密关系
《纽约时报》畅销书！学习在情绪激动时如何保持冷静并取得理想结果。当利害攸关、意见相左且情绪激烈时，你有三种选择：逃避关键对话并承担后果；把对话搞砸并承担后果；或者阅读 Crucial Conversations，学习在紧要关头如何实现最佳沟通。Crucial Conversations 为你提供了应对人生中最艰难、最重要对话所需的工具，让你能够畅所欲言，并达成期望的积极解决方案。你将学到
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……过去一年半里的书，列出我最喜欢的几本。每本书都在某些方面改变了我，我以前从没想过听人物传记会这么有意思、能学到这么多东西。0. 《关键对话》（Crucial Conversations: Tools for Talking When Stakes Are High）第二版 1. 《团队协作的五大障碍》（The Five Dysfunctions of a Team: A Leadership Fable） 2. 《埃隆·马斯克传》（Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future） 3. 《坚毅》（Grit: The Power of…）
…last year and a half, listing those that I enjoyed the most. Each of these books changed me in some ways, I never thought how much fun it is to listen to biographies and how many lessons there are. 0. Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition 1. The Five Dysfunctions of a Team: A Leadership Fable 2. Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future 3. Grit: The Power of…
在发生正面冲突时保持冷静并好好表达，是一项可以后天习得的技能。如果你还没读过《关键对话》（Crucial Conversations），我真诚地建议你去读一读，然后练习里面的技巧。我经常叮嘱手下的员工用腹式呼吸、别着急慢慢来、说话底气要足。[1] http://www.amazon.com/Crucial-Conversations-Talking-Stakes-S...
Staying calm and speaking during confrontations is a learnable skill. I humbly recommend reading the book Crucial Conversations, if you haven't read it, then practicing the techniques. I tell my "underlings" to breathe (with their diaphragm), to take their time, and to carry their voice. [1] http://www.amazon.com/Crucial-Conversations-Talking-Stakes-S...
……读过之后，他确实承认这个问题存在争议。在这方面，进行这种对话是有方法和技巧的。而 Damore 的做法根本就不是那回事。他本该先去参考一下像《关键对话》（Crucial Conversations，https://www.amazon.com/Crucial-Conversations-Talking-Stakes-...）这类的资料。
…reading, he did acknowledge the issue was contentious. In that respect, there are ways and techniques to have that conversation. What Damore did was not that way. He should have consulted a resource like Crucial Conversations (https://www.amazon.com/Crucial-Conversations-Talking-Stakes-...) first.
“Crucial Conversations”是我在疫情期间读过最好的一本书，大概也是我目前担任工程经理期间最管用的一本。对处理个人亲密关系（婚姻、带娃等）也极其适用。
“Crucial Conversations” Best book I’ve read during the pandemic and probably most useful in my current stint as an engineering manager. Also extremely applicable to personal relationships (marriage, kids, etc)
……忍气吞声好几年，对你自己的心理健康毫无益处。如果你真的打算坚持下去，彻底掌握沟通、心理学、办公室政治和说服的艺术，我推荐：Kerry Patterson 的《关键对话》（Crucial Conversations）、Chris Voss 的《掌控谈判》（Never Split The Difference）、Drew Weston 的《政治脑》（The Political Brain）、Robert Cialdini 的《影响力》（Influence）、Frank Luntz 的《words that work》、Robert Cialdini 的《先发影响力》（Pre-Suasion）、《Win Bigly》……
…breathe in your own poop for several years for no real gain to your own mental health. If you are really sticking to it and mastering communication, psychology, politics and persuasion I recommend: Crucial Conversations by Kerry Patterson Never Split The Difference by Chris Voss The Political Brain by Drew Weston Influence by Robert Cialdini Words That Work by Frank Luntz Pre-Suasion by Robert Cialdini Win Bigly…
……对话。沟通中容易产生太多误解，别人经常会过度解读出你根本没表达过的意思。如果页面上能有一些关于如何当面进行这种对话的指南就好了。《关键对话》（Crucial Conversations）是个极好的切入点：http://www.amazon.co.uk/Crucial-Conversations-Tools-Talking-...
…conversations. Too many wires get crossed and meaning is extracted where there was no intent. It would be nice if there were some guides on the page about how to have these conversations in person. 'Crucial Conversations' is a great starting place http://www.amazon.co.uk/Crucial-Conversations-Tools-Talking-...