…倾听别人这事儿吧，你听得越多，你自己就越有共情心。这需要练习，但我保证你一定能做到的。关于这个我自己最喜欢的一本书是 Indi Young 写的《Practical Empathy》。自我共情也是重要的一步，如果你发现自己在对话中没有表达共情的工具或技巧，那很可能是因为你从小到大都没人教过这项技能。…
…the things about listening to people is that the more you do it, the more empathetic you become as a person. It takes practice, but I promise you will get there. One of my own favorite books on this is Practical Empathy by Indi Young. Self-empathy is also an important step, and if you find you don't have the tools to show empathy in conversations, there's a good chance this is a skill you weren't taught growing up.…
…have that kind of empathic culture, then I think it's just about starting a "good enough" process and refining it as you go. If you don't, then you have to build empathy into the team. I found the book Practical Empathy to be helpful. But basically, if you treat someone with empathy, they can't help but start to feel empathy for you. I think we're wired that way. If your team doesn't have a high level of empathy, be…
…倾听别人这事儿吧，你听得越多，你自己就越有共情心。这需要练习，但我保证你一定能做到的。关于这个我自己最喜欢的一本书是 Indi Young 写的《Practical Empathy》。自我共情也是重要的一步，如果你发现自己在对话中没有表达共情的工具或技巧，那很可能是因为你从小到大都没人教过这项技能。…
…the things about listening to people is that the more you do it, the more empathetic you become as a person. It takes practice, but I promise you will get there. One of my own favorite books on this is Practical Empathy by Indi Young. Self-empathy is also an important step, and if you find you don't have the tools to show empathy in conversations, there's a good chance this is a skill you weren't taught growing up.…
…如果有那种共情文化，那我觉得先搭一个“够用就好”的流程，然后再边做边打磨就行。如果没有，那你就得把共情融入到团队里去。我发现《Practical Empathy》这本书挺有帮助的。但说到底，只要你带着同理心去对待别人，他们也会忍不住开始对你产生同理心。我觉得人类的大脑机制本来就是这么设计的。如果你的团队共情水平不高，那不如…
…have that kind of empathic culture, then I think it's just about starting a "good enough" process and refining it as you go. If you don't, then you have to build empathy into the team. I found the book Practical Empathy to be helpful. But basically, if you treat someone with empathy, they can't help but start to feel empathy for you. I think we're wired that way. If your team doesn't have a high level of empathy, be…