当年上人机交互（Human Computer Interaction）课时，我们用的教材就是 Shneiderman 的《Designing the User Interface》（第3版）。我一直留着这本书，现在还在用。找到这个链接算走运了，因为那份 usability 文章列表看着有那么一点眼熟。
We used Shneiderman's "Designing the User Interface" book (3rd Ed) back in Human Computer Interaction class. I kept the book and still use it. The link was a lucky find because the usability post list looked a tiny bit familiar.
如果我没记错的话，Shneiderman 和 Plaisant 在他们的《Designing the User Interface》[0] 这本书里的某个地方提到了这一点，而且 Shneiderman 的“界面设计八大黄金法则”[1] 或许也适用。另外你可能还可以查查关于文案写作（copywriting）方面的资料。[0]: http://www.amazon.co.uk/Designing-User-Interface-Internation...…
IIRC, Shneiderman and Plaisant touch upon this somewhere in their book "Designing the User Interface" [0], and Schneiderman's "Eight Golden Rules of Interface Design" [1] may also be applicable. You might additionally want to look into resources that deal with copywriting. [0]: http://www.amazon.co.uk/Designing-User-Interface-Internation...…
哇，照片里的 Ben Shneiderman 看起来好年轻啊。他现在依然致力于让计算机变得更容易使用，而且刚刚对他的经典著作《Designing the User Interface: Strategies for Effective Human-Computer Interaction》进行了重大更新，刚送去印刷厂，将于4月26日上市。[1] 我很享受在马里兰大学人机交互（Human Computer Interaction）……与他共事的时光。
Wow, Ben Shneiderman looks so young in that photo. He's still hard at work making computers easier for people to use, and he just published a major update to his classic book, "Designing the User Interface: Strategies for Effective Human-Computer Interaction", which just went to the printers and will be available on April 26. [1] I enjoyed working with him at the University of Maryland Human Computer Interaction…
……2016年3月27日 | 下一条 [–] 哇，照片里的 Ben Shneiderman 看起来好年轻啊。他现在依然致力于让计算机变得更容易使用，而且刚刚对他的经典著作《Designing the User Interface: Strategies for Effective Human-Computer Interaction》进行了重大更新，刚送去印刷厂，将于4月26日上市。[1] 我很享受在马里兰大学人机交互（Human Computer Interaction）……与他共事的时光。
…March 27, 2016 | next [–] Wow, Ben Shneiderman looks so young in that photo. He's still hard at work making computers easier for people to use, and he just published a major update to his classic book, "Designing the User Interface: Strategies for Effective Human-Computer Interaction", which just went to the printers and will be available on April 26. [1] I enjoyed working with him at the University of Maryland Human Computer Interaction…
……从用户的角度知道系统应该如何运作。Ben Shneiderman（原拼写 Cchneiderman，http://www.cs.umd.edu/~ben/）在1987年更进一步：先设计文档：Shneiderman, B. (1987), Designing the User Interface: Strategies for Effective Human-Computer Interaction. Reading, Mass.: Addison-Wesley。我在论文中引用了这一技术，并建议将其用于飞机自动飞行系统！http://dspace.mit.edu/bitstream/1721.1/37310/1/ICAT-2000-3.p...
…know how the system should work, from the users' point of view. Ben Cchneiderman (http://www.cs.umd.edu/~ben/) took this a step further in 1987: design the documentation first: Shneiderman, B. (1987), Designing the User Interface: Strategies for Effective Human-Computer Interaction. Reading, Mass.: Addison-Wesley. I referenced the technique in my thesis, and proposed it for aircraft autoflight systems! http://dspace.mit.edu/bitstream/1721.1/37310/1/ICAT-2000-3.p...
……墙壁、桌子或某个随意的电器。这就是未来的交互界面吗？在过去十年里，马里兰大学人机交互实验室负责人、《Designing the User Interface: Strategies for Effective Human-Computer Interaction》（Addison-Wesley，1992年）的作者 Ben Shneiderman 一直是反对拟人化界面最强硬的声音。他主张用户想要的是直接且即时的……
…wall, desk, or some random appliance. Is this the interface of the future? Over the last decade, Ben Shneiderman, head of the University of Maryland's Human-Computer Interaction Laboratory and author of Designing the User Interface: Strategies for Effective Human-Computer Interaction (Addison-Wesley, 1992), has been the most forceful voice against anthropomorphic interfaces. He argues that users want a sense of direct and immediate…
当年上人机交互（Human Computer Interaction）课时，我们用的教材就是 Shneiderman 的《Designing the User Interface》（第3版）。我一直留着这本书，现在还在用。找到这个链接算走运了，因为那份 usability 文章列表看着有那么一点眼熟。
We used Shneiderman's "Designing the User Interface" book (3rd Ed) back in Human Computer Interaction class. I kept the book and still use it. The link was a lucky find because the usability post list looked a tiny bit familiar.
如果我没记错的话，Shneiderman 和 Plaisant 在他们的《Designing the User Interface》[0] 这本书里的某个地方提到了这一点，而且 Shneiderman 的“界面设计八大黄金法则”[1] 或许也适用。另外你可能还可以查查关于文案写作（copywriting）方面的资料。[0]: http://www.amazon.co.uk/Designing-User-Interface-Internation...…
IIRC, Shneiderman and Plaisant touch upon this somewhere in their book "Designing the User Interface" [0], and Schneiderman's "Eight Golden Rules of Interface Design" [1] may also be applicable. You might additionally want to look into resources that deal with copywriting. [0]: http://www.amazon.co.uk/Designing-User-Interface-Internation...…
哇，照片里的 Ben Shneiderman 看起来好年轻啊。他现在依然致力于让计算机变得更容易使用，而且刚刚对他的经典著作《Designing the User Interface: Strategies for Effective Human-Computer Interaction》进行了重大更新，刚送去印刷厂，将于4月26日上市。[1] 我很享受在马里兰大学人机交互（Human Computer Interaction）……与他共事的时光。
Wow, Ben Shneiderman looks so young in that photo. He's still hard at work making computers easier for people to use, and he just published a major update to his classic book, "Designing the User Interface: Strategies for Effective Human-Computer Interaction", which just went to the printers and will be available on April 26. [1] I enjoyed working with him at the University of Maryland Human Computer Interaction…
……2016年3月27日 | 下一条 [–] 哇，照片里的 Ben Shneiderman 看起来好年轻啊。他现在依然致力于让计算机变得更容易使用，而且刚刚对他的经典著作《Designing the User Interface: Strategies for Effective Human-Computer Interaction》进行了重大更新，刚送去印刷厂，将于4月26日上市。[1] 我很享受在马里兰大学人机交互（Human Computer Interaction）……与他共事的时光。
…March 27, 2016 | next [–] Wow, Ben Shneiderman looks so young in that photo. He's still hard at work making computers easier for people to use, and he just published a major update to his classic book, "Designing the User Interface: Strategies for Effective Human-Computer Interaction", which just went to the printers and will be available on April 26. [1] I enjoyed working with him at the University of Maryland Human Computer Interaction…
……从用户的角度知道系统应该如何运作。Ben Shneiderman（原拼写 Cchneiderman，http://www.cs.umd.edu/~ben/）在1987年更进一步：先设计文档：Shneiderman, B. (1987), Designing the User Interface: Strategies for Effective Human-Computer Interaction. Reading, Mass.: Addison-Wesley。我在论文中引用了这一技术，并建议将其用于飞机自动飞行系统！http://dspace.mit.edu/bitstream/1721.1/37310/1/ICAT-2000-3.p...
…know how the system should work, from the users' point of view. Ben Cchneiderman (http://www.cs.umd.edu/~ben/) took this a step further in 1987: design the documentation first: Shneiderman, B. (1987), Designing the User Interface: Strategies for Effective Human-Computer Interaction. Reading, Mass.: Addison-Wesley. I referenced the technique in my thesis, and proposed it for aircraft autoflight systems! http://dspace.mit.edu/bitstream/1721.1/37310/1/ICAT-2000-3.p...
……墙壁、桌子或某个随意的电器。这就是未来的交互界面吗？在过去十年里，马里兰大学人机交互实验室负责人、《Designing the User Interface: Strategies for Effective Human-Computer Interaction》（Addison-Wesley，1992年）的作者 Ben Shneiderman 一直是反对拟人化界面最强硬的声音。他主张用户想要的是直接且即时的……
…wall, desk, or some random appliance. Is this the interface of the future? Over the last decade, Ben Shneiderman, head of the University of Maryland's Human-Computer Interaction Laboratory and author of Designing the User Interface: Strategies for Effective Human-Computer Interaction (Addison-Wesley, 1992), has been the most forceful voice against anthropomorphic interfaces. He argues that users want a sense of direct and immediate…