高难度谈话
Difficult Conversations
Douglas Stone、Bruce Patton、Sheila Heen · 初版 1999 年
47人推荐
60位读者提及
97次提及
为什么值得读
- 提炼人们互动中的常见模式与系统性框架
- 给出实操性强的非对抗性沟通策略
- 经实践验证能有效化解高难度沟通僵局
来自曾为读者奉献 Getting to Yes 的组织 Harvard Negotiation Project，Difficult Conversations 为大家提供了一套循序渐进的方法，帮助人们以更少的压力、更圆满的结果去应对那些艰难的对话。本版收录了一个全新章节。
Hacker News 上怎么说
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我读过的最重要的书大概就是道格拉斯·斯通的《关键对话》（Difficult Conversations）了。毫不夸张地说，读完它之后，我的人生难度大概降低了 10-20%。读起来可不算轻松惬意，不过我最喜欢的科幻小说可能永远都是尼尔·……
Perhaps the most important book I've ever read is Difficult Conversations, by Douglas Stone. It's possible that my life is 10-20% easier since I read it, with zero hyperbole. It's not a breezy quick read, but my favourite sci-fi is always likely to be Cryptonomicon, by Neal…
……与此同时，我会建议跟 CEO 好好深谈一次。究竟是什么原因让你觉得跟 TA 合作这么难？你能以非对抗的方式去沟通吗？可以翻翻《关键对话》这本书寻求帮助：http://www.amazon.com/Difficult-Conversations-Discuss-What-M...
…Meanwhile, I would have a larger conversation with the CEO. What is it exactly that makes working with him/her so hard? Can you discuss with them in a non confrontational manner? Check out the book Difficult Conversations for help on this: http://www.amazon.com/Difficult-Conversations-Discuss-What-M...
……密歇根大学的那门课还不错，如果你不想看书的话。但另一门课（耶鲁的？）——我不推荐拿来入门。沟通技巧类：https://www.amazon.com/Difficult-Conversations-Discuss-What-... https://www.amazon.com/Crucial-Conversations-Talking-Stakes-... https://www.amazon.com/Nonviolent-Communication-Language-Lif... 影响力类：https://www.amazon.com/Influence-Psychology-Persuasion-Rober...……
…course from the University of Michigan is decent, if you don't want to read. But the other course (from Yale?) - I would not recommend that as a starter. Communication Skills: https://www.amazon.com/Difficult-Conversations-Discuss-What-... https://www.amazon.com/Crucial-Conversations-Talking-Stakes-... https://www.amazon.com/Nonviolent-Communication-Language-Lif... Influence: https://www.amazon.com/Influence-Psychology-Persuasion-Rober...…
《关键对话：如何讨论最重要的事情》。我是看 HN 上有人推荐才买的。它就像是人际沟通领域的“设计模式”（Design Patterns）：研究人与人之间如何互动，提炼出常见模式……
"Difficult Conversations: How to discuss what matters most". I bought this on the strength of an HN suggestion. It's like Design Patterns for human conversations: the result of studying how people interact, common patterns that…
这些年来，在应对好几次艰难的谈话时我都觉得这本书特别管用——https://www.amazon.com/Difficult-Conversations-Discuss-What-... 里面的建议很接地气，还提供了一套帮你理清头绪的框架。
I found this book very helpful in several difficult conversations over the years - https://www.amazon.com/Difficult-Conversations-Discuss-What-... It has quite practical advice as well as a framework helping one navigate.
……技术上究竟如何。“我是个软件工程师（SWE）”根本涵盖不了这些。）不假思索随手推荐几本：- 《一分钟经理人》- 《调试开发流程》- 《文化密码》- 《团队协作的五大障碍》- 《关键对话》去报几个谈判和面试的实操课程吧。
…are technically. "I'm a SWE" doesn't begin to cover it.) Without any thought at all: - One Minute Manager - Debugging the development process - The Culture Code - The Five Dysfunctions of a Team - Difficult Conversations Take some negotiation and interviewing hands-on courses.